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CHRISTUS Health Case Study Summary

 

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CHRISTUS Health is the #1 Catholic healthcare system in the United States based on the amount of charity care and community benefit they deliver. CHRISTUS Health encompasses more than 350 healthcare ministries, including over 50 hospitals and long-term care facilities, 175 clinics and outpatient centers, as well as dozens of other healthcare ventures. CHRISTUS is ranked among the top ten Catholic health systems with facilities in 8 states and Mexico.

In 2007, the CHRISTUS Health information management group began looking for a managed file transfer solution to meet their Health Insurance Portability and Accountability Act (HIPAA) requirements. CHRISTUS needed a solution that would effortlessly scale as the volume and types of secure file transfers increased and would automate problem escalation to their Network Operations Center. And, they needed detailed documentation of file transfers for internal and external audits.

          Key Requirements

          Benefits

  • Cost-effective, high availability managed file transfer solution
  • Interoperability with FTP, SFTP (SSH),FTPS (SSL/TLS), PGP encryption, SMTP, and other standards-based solutions
  • Compliance with HIPAA and other mandates
  • Scalability required by a large and growing
    healthcare provider
  • Centralizes control of secure file transfers
  • Reduces custom scripting
  • Improves productivity by decreasing file transfer problems and improving problem resolution
  • Close vendor relationship for excellent operational support and new product features
  • Captures all relevant data for compliance with internal/external and its and industry mandates

“DIPLOMAT ENTERPRISE EDITION IS OUR CORPORATE STANDARD FOR MANAGED FILE TRANSFER."

— Mark Luquire, Identity and Access Management Manager
CHRISTUS Health

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