by Greg Hoffer | Dec 12, 2023 | Tech Tips, Tutorial
Bank of America · Secure File Transfer Bank of America secure file transfer, automated with PGP and SFTP Set up automated, PGP encrypted SFTP transfers with Bank of America using Diplomat MFT. Follow the full nine step video walkthrough, from importing the bank's...
by Greg Hoffer | Mar 7, 2022 | Compliance, Tech Tips, Tutorial
Plastic has earned its place among the gold, silver, and platinum as one of the world’s most precious metals. In the U.S., 80% of all purchases are made using credit or debit cards, and the total annual value of credit card purchases is nearly $4 trillion. That’s a...
by Greg Hoffer | Feb 28, 2022 | Tutorial, Security
File transfers are a critical part of doing business these days. Doesn’t matter what line of business you happen to be in, there’s some aspect of your administrative or financial operation that involves sending or receiving data to or from a third party. Often that...
by Eric Hall | Feb 21, 2022 | Case Studies, Customer Case Study, Tech Tips, Tutorial
SFTP Compliance & Electronic Data Interchange (EDI) Transfers Recently, one of our retail customers reached out to us for help. This company is one part of the vast network of suppliers to Wayfair, and the ecommerce giant had recently notified them that they were...
by Greg Hoffer | Feb 14, 2022 | Tech Tips, Case Studies, Tutorial
We have many customers who record their phone calls. This can be due to regulatory requirements around debt collection agencies conforming to FDCPA, or for monitoring and training to improve customer service, or many other reasons. Some customers outsource this call...
by Greg Hoffer | Oct 11, 2021 | Tech Tips, Tutorial
Throughout my life, I have been what I like to call thrifty (everyone else calls me cheap). When something breaks, I would rather try to fix it myself than waste money purchasing a replacement. I can keep things hobbling along for years so that they are good enough: ...