Robotic Process Automation (RPA) has been getting a lot of good, and well-earned, press lately. That’s because RPA is doing yeoman’s work for a lot of organizations that are becoming more tech-dependent. And while you’d think technology should make life easier, that isn’t always the case. Some processes that are enabled by technology still require a lot of human intervention and, unfortunately, we humans are liable to make mistakes.
Not you, of course. You’re handy and adept at this stuff, but you work with people who get fatigued or forgetful and when you aren’t around to do it right, they’ll inevitably mess up. And that’s where RPA makes a difference.
Robots vs. Robotic
If this is the first time you’ve encountered the term Robotic Process Automation, I want to make sure to clear up one thing: we’re not talking about robots. Robots do useful physical tasks like vacuum your floor, greet space travelers when they land on distant planets, and kill all the humans. Robotic process automation, on the other hand, is all about executing software-based tasks, and may include specific functions that are programmed, or predictive tasks made possible through the use of artificial intelligence and machine learning.
RPA relieves people of the drudgery associated with repetitive and time-consuming tasks. That makes people and their organizations more efficient, and it helps to minimize—if not eliminate—costly mistakes. In the world of managed file transfer, automation is used to ensure timely completion of batch file delivery and it supports compliance with privacy and data protection regulations like HIPAA and GDPR. That’s why Coviant Software’s Diplomat MFT family of products are designed to automated the vital processes associated with secure, managed file transfers.
If you’ve got to send batches of sensitive medical files to a partner for processing every night, that’s an ideal scenario for RPA in MFT. Even if the task is relatively simple and you have a competent and conscientious staff who are reliable, what happens if the crew is overwhelmed one night? Maybe one or two people are out sick, or there’s been an unexpected situation that demands their attention and by the time someone realizes those files need to go, it’s too late? With RPA, your MFT processes would have already fetched the files it needed, encrypted them, sent them on-time, and verified and documented that the task was completed.
Or what if you had a scheduled batch of financial transactions that needed to go to the clearinghouse at 1:00am and the person responsible decided on day to switch to decaffeinated? That morning, the eyes were just a little blearier and the fingers a little less nimble. Maybe something goes wrong and that data ends up at the wrong destination, or is sent in the clear.
Take Me to Your (Market) Leader
RPA doesn’t get tired, distracted, or fatigued. RPA is happy to do the same thing over and over and over and over again without complaint. RPA doesn’t call in sick, or leave for a new job unexpectedly. RPA doesn’t forget. RPA just does what it is supposed to do when it is supposed to do it.
If your organization has routine managed file transfers that need to be secure and automated, Diplomat MFT can do the job and take the burden of drudgery off your shoulders. Thousands of Coviant Software customers, from large hospitals to small law firms, trust Diplomat MFT to send their most sensitive files because they know it works. They also like the fact that it is simple and a great value.
You can try Diplomat MFT for free, or request a demonstration to make sure it’s right for your needs. Just click below and we’ll take you to the market leader.
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