Coviant Software LLC (“Coviant”) respects your privacy. We value our own privacy as well and are committed to a high ethical standard in handling, using, and protecting the personal information that you share with us. While most of our web site is available to the public without any requirement to provide your info, we do offer the option to provide us with your information and do require it for certain actions and for purchases. Here is how we collect and use that information. If you have additional questions, feel free to use the Contact link at the top of the homepage.
Information We Collect
The primary purpose for collecting personal information is to provide you with an excellent customer experience, allowing us to provide products and services that may meet your needs. We only collect personal information about you that we consider necessary for achieving this purpose. Where possible, we indicate which fields are required and which fields are optional.
Once you give us your personal information, you are no longer anonymous to us. If you choose to use our services, we may require you to provide contact information, billing information, shipping information, and so on.
Our Use of Your Information
We may use your information for general purposes, such as to fulfill your requests for products and services, to keep you up to date on the latest product announcements, software updates, special offers, or other information we think you’d like to hear about from us. We may also contact you for feedback or market research.
Our Disclosure of Your Information
As we said in the opening paragraph, we at Coviant value our own privacy as well, we certainly dislike spam, and we take ethical practices seriously. That means that we do not sell or rent any of your personal information to third parties for their marketing purposes. If we feel you are best served by a channel partner, such as someone more local to you, we may share the information you provide us with those trusted partners to ensure a better experience, often with an introduction. If they contact you directly, they will always identify themselves, and you will know you’re dealing with a trusted partner rather than Coviant directly.
Additionally, Coviant Software cooperates with law enforcement inquiries and other third parties to enforce laws. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your information without a subpoena.
How You Can Update, Correct or Delete Your Information
You may contact us at any time by clicking the Contact link at the top of our homepage or by sending an email to firstname.lastname@example.org to update, correct or delete personal information or to stop receiving promotional e-mail. Any announcements, notices of software updates, special offers, and other mass email correspondence will include links to opt out, too.
Your information is stored on systems hosted by various service providers. As customers of these providers, we trust them to protect your personal information against loss or theft as well as unauthorized access and disclosure. While we and our service providers employ numerous security practices and techniques to safeguard your data, there is no such thing as perfect and impenetrable security. If one day we find out that there’s been any event of significant concern, we will make sure to notify our subscribed customer list.
Protection of Children’s Personal Information
This Site does not knowingly collect any personal information from children.