A Pain-Free Managed File Transfer Experience

by | Feb 21, 2023

One thing you’ll see a lot from us here at Coviant Software is encouragement to schedule time to get an evaluation of your need for a secure managed file transfer solution. Usually the organizations that take us up on the offer are those without MFT or those trying to make do with some kind of roll-your-own process cobbled together by in-house resources. But we’ve also heard some feedback suggesting reluctance on the part of the genuinely curious. They know they need to improve their ability to securely send files to customers, trading partners, government agencies, or other outside organizations, but they’ve had bad experiences with other vendors’ free trials.

I want to offer reassurance that a managed file transfer demonstration or evaluation from Coviant Software is not a scheme to get your contact information into a database that we use to churn out a fusillade of emails and robocalls. Neither will you have to endure a wasted half-hour with someone who can’t provide you any information apart from parroting a script that they’ve been given.

Your Time is Too Valuable to Waste

We know that asking you for 30 or 60 minutes of your valuable time is a lot, and we have no interest or intention of wasting that time. Rest assured: we won’t spam the crap out of you, we’ll listen to your questions and needs, and we will be able to answer your questions. That’s because when you book a demo, you’ll be talking to someone who has expertise in managed file transfer, and who has experience working with organizations just like yours. In fact, there’s a good chance the person who gives you the demonstration is me. And not to boast, but I’ve been working with secure managed file transfer solutions for twenty years. I’ve encountered just about every scenario you can imagine for implementing managed file transfer.

Whether you work in healthcare, retail, legal, government, manufacturing, energy, logistics or any other industry; whether your organization is small, medium, large, or enterprise scale, we’ve seen the kind of problems you’ve encountered and need solved.

What You Can Expect from an MFT Demo

What does a managed file transfer demonstration or evaluation entail, anyway? Glad you asked. Here’s what you can expect when you kick Diplomat MFT’s tires:

First, we’ll make sure we have a complete understanding of your needs, not only getting to know your current and expected business processes, but the IT environment that you operate and how our product would work within it. That includes things like:

  • Your industry and relevant compliance requirements.
  • Your digital supply chain and any applicable technical standards.
  • The architecture of your IT estate, including on-premises and cloud-based resources.
  • How Diplomat MFT works with your existing IT resources.
  • The standards and protocols Diplomat MFT supports and why they are important.
  • The “look and feel” of our intuitive user interface and how to navigate it.
  • A thorough Q&A dialog to make sure your questions and ours are fully understood.
  • A discussion of next steps to ensure both sides understand their expectations.

To reiterate, this process will unfold with a Coviant Software expert, who understands the product, is familiar with competitive products, and who has experience working with the nuances particular to technical and industry requirements. And if it comes down to it, you can also expect to hear a straightforward price that we are confident will pleasantly shock you. We won’t offer you one price and then try to razzle-dazzle you with extras, or product bundles. Our pricing is ethical and transparent.

We Know What We’re Doing

We’ve been doing managed file transfer software for a long time and we’ve engineered our products to securely and reliably meet the needs most often encountered by organizations of every size and industry. Diplomat MFT works and has been proven in some of the largest organizations in some of the most security conscious industries.

So if you are shopping for a secure managed file transfer product and want a pain-free evaluation and demonstration, reach out. I’m happy to help.