Customer Support

Questions? Problems?

How Can We Help?

Customers with active licensing can contact Coviant Software support by:


Phone: 781.210.3310 option 2 (M-F 9 a.m. to 5 p.m. Central Time).


When sending email, please attach a the relevant Diplomat MFT log file.

Support Portal Login

Download current product releases, access documentation, open support tickets, and more by using your customer login at the Support Portal.

Report Problems

  • One-line summary that may be used as a ticket title or email subject line to you
  • To find out what personal data we collect and how we use it, please visit our Privacy Policy.

Improved Security

Manage Access, Track Activity, Create Audit Trail Reports

Manage Complex File Transfer Environments

Diplomat’s intuitive point-and-click interface makes it easy to schedule file transfer jobs.

Automate Secure File Transfers

Initiate complex file transfer jobs with a single command
using Diplomat MFT Scripting Agent