Customers with active licensing can contact Coviant Software support by:
Email: support@coviantsoftware.com.
Phone: +1 210-985-0985 option 2 (Weekdays 9AM to 5PM Central Time).
When sending email, please attach a the relevant Diplomat MFT log file.
Download current product releases, access documentation, open support tickets, and more by using your customer login at the Support Portal.
Each team member can use their own account! Diplomat MFT Enterprise Edition provides the ability to create and manage multiple administrator accounts. This not only increases security but allows basic tracking with the info for which administrator made the most recent change reflected in each configuration area. Additionally, when using the Enterprise Edition capability of auditing to your own SQL database, you can then report on activities undertaken by each administrator account for more thorough tracking and auditing.
Leave your unsupported platforms behind! Diplomat MFT offers distribution, replication, and synchronization capabilities–against multiple edge nodes and other destinations–in an intuitive configuration that will feel familiar and easy to work with.
Push data to multiple destinations within a single process. Several customers need to receive the same dataset? Multiple web servers need the same updates? Several application servers need the same source data delivered to them? Diplomat makes it easy!
Read this KB Article regarding CVE-2021-44228, also known as Log4Shell, to ensure Diplomat MFT is safe.
On-demand report generation for configuration, process activity, and SFTP user activity when applicable.
Enterprise Edition adds the ability to leverage an external database such as Microsoft SQL Server, Oracle, or MySQL, as well as auditing administrator activity and providing the option to generate reports automatically on a schedule.
Seamlessly add cloud storage providers to your list of available endpoints.
• Amazon S3
• Microsoft Azure Blob
• Microsoft Azure File Services
• IBM Cloud Object Storage (COS)
• Google cloud
• Oracle cloud
• Box
• Dropbox
• Citrix ShareFile
• Biscom Transit
• Ceph
• MinIO
• Alibaba Cloud (Aliyun)
• DataCore (Caringo) Swarm
• DigitalOcean Spaces
• Dreamhost
• Exoscale
• Scaleway
• StackPath
• Tencent Cloud Object Storage (COS)
• Wasabi
​• Aruba Cloud
​• Connectria Cloud Storage
• DreamObjects Cloud Storage
• Dunkel Cloud Storage
• Eucalyptus Walrus
• EVault LTS2
• Lunacloud
​• Outscale
• Zenko (Scality)
​• Seeweb
• Verizon Cloud Storage
• Spectra BlackPearl Deep Storage Gateway
• Cynny Space
​• Cloudian HyperStore
​• Swisscom S3 Dynamic Storage
​• NetApp StorageGrid Webscale
​• Vultr Object Storage
​• Linode Object Storage
• Filebase
• Z1 Storage
• Pilvio
• IDrive Cloud
• Riak S2
• Triton
• LeoFS
• Storj
All Diplomat MFT Editions support TLS 1.3.
Basic Edition supports:
• CIFS and NFS for local network storage
• FTP and FTPS
• SFTP
Standard Edition adds:
• HTTP and HTTPS
• Advanced SMB for network resource flexibility
• Email attachments sending and receiving (SMTP/S, POP3, IMAP)
• Option to add Cloud Storage Connectors.
Enterprise Edition adds:
• Cloud Storage Connectors
• AS2 send
Diplomat MFT offers a full-featured rich scheduler with daily exclusions, managed calendar exclusions, and integration with enterprise job management systems.
*Calendars and integration with external people and processes are not available on Basic Edition.
Don’t worry about implementing new processes or losing your work. On-demand and scheduled daily configuration backups have you covered. Standard and Enterprise Edition provide scheduling and configurable retention capabilities. Enterprise Edition provides options for promoting processes from Dev to Test to Production by picking and choosing individual configuration items.
Centralize and consolidate your secure file transfer landscape by leveraging Diplomat’s SFTP Server capabilities with unlimited SFTP users.
Give the highest priority to your most mission-critical jobs to complete first over less time-sensitive operations.
Suspend individual transactions, groups of transactions, or all transactions to ease management of complex systems and accommodate maintenance windows.
Full system administrator, manager, and read-only roles. Manage administrative user privileges, password policies, and session time-out configuration.
Run any custom processes, scripts, and utilities before or after a transfer, including built-in zip and unzip capabilities and running other jobs within Diplomat MFT.
Take archive copies of all files that pass through Diplomat MFT. With Standard and Enterprise Edition you decide where your Primary Archive storage should be, how the archive copies should be handled, how long they should be retained, and even specify job-specific archive settings instead of or in addition to the primary archive.
Enhance auditing and streamline management by saving connectivity details with PGP key settings for each internal and external endpoint.
Transfer multiple file sets based on date and time stamps in file names, modified date, sequence numbers, and even RegEx regular expressions, including dynamically renaming destination files and retaining regex variables. React to and handle trigger files, use temporary filenames for files in flight, and move source files to subfolders instead of deleting them. Enterprise Edition can even check a file’s timestamp and skip it until at least a number of seconds you specify has passed since the last time it was modified, ensuring it is truly completely written before transfer.
Define file masks and decide whether to consider zero-byte files valid. Choose whether to fail if files aren’t found, and how many times to retry before counting it as a failure. Clean up the source by deleting files after successful transfer.
Send debug emails to IT personnel, informational results to business users, and send notifications to Slack or Microsoft Teams by simply checking a box. Be notified in advance when keys are expiring soon, and be alerted when the service restarts to avoid unexpected downtime.
Maximize security with the most advanced approach to seamlessly provide internet-facing file transfer services to external clients. The Edge Gateway in the DMZ keeps Diplomat MFT safely protected in the internal network and eliminates all inbound firewall holes and NAT forwarding to internal systems while also eliminating exposure of user credentials and avoiding storing transferred files–even temporarily–in the DMZ. Increase your high availability with advanced routing of incoming connections among multiple Diplomat MFT Enterprise Edition instances, if so licensed and configured.
Use Diplomat MFT to encrypt, decrypt, sign, verify, ASCII-armor, compress, or canonicalize files.
*Advanced features such as encrypting with multiple keys not available in Basic Edition
Diplomat MFT can keep watch on your local or network storage to react to new files showing up rather than waiting for a blind schedule.
Maxmize performance with native 64-bit service with multi-threaded implementation.
Increase compatibility, reduce complexity, and maximize security by leveraging an intuitive and attractive web admin requiring no access to remote to the server itself, no installation and updating on each admin’s workstation, and no worries about what OS they’re running. Compatible with all major browsers including Chrome, Firefox, Edge, Safari, and more.
The foundation of Diplomat MFT is the orchestration of automated file encryption and secure transfer processes from anywhere to anywhere, no matter how large, with all the capabilities and nuances required for that mission. Whether you need to push files out, pull them in, move them between internal systems, or even between different cloud storage providers, Diplomat MFT is your best option.
Transfer files securely to and from branch offices, other datacenters, and even third parties with built-in PGP authentication, streaming encryption, checkpoint restart, checksum file integrity checking, bandwidth utilization control, custom chunking, and more.
Get real-time job status for in-progress and recently completed jobs, dig into file history per job, see all your jobs and their status in one place, and have access to system stats at your fingertips.
The whole team can administer Diplomat at the same time in Enterprise Edition.
Let other application servers, job management systems, and even business users tell Diplomat MFT when it’s time to run a particular process. Use a basic command line CLI approach, a simple GUI, or a REST API. The REST API adds numerous other capabilities such as just-in-time ad-hoc transfers with definable details, job status monitoring, log requests, and much more.
Create, import, and export keys for PGP, SFTP jobs and SFTP clients, and SSL certificates for FTPS, HTTPS, and AS2. Basic Edition allows for 2 key ring slots per type, while Standard Edition starts at 2 and allows expansion, and Enterprise Edition provides an unlimited key ring.
