Customer Support

Questions? Problems?

How Can We Help?

Customers with active licensing can contact Coviant Software support by:

Email: support@coviantsoftware.com.

Phone: +1 210-985-0985 option 2 (Weekdays 9AM to 5PM Central Time).

 

When sending email, please attach a the relevant Diplomat MFT log file.

Support Portal Login

Download current product releases, access documentation, open support tickets, and more by using your customer login at the Support Portal.

Report Problems

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Why do all School Buses Look the Same? (TL;DR: Standardized = good)

by | September 26, 2022 | Compliance, Security, Tech Tips | 0 Comments

When things are standardized, operations are safer, easier, and more cost effective.

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by | September 6, 2022 | Compliance, Security | 0 Comments

The Health Insurance Portability and Accountability Act (HIPAA) was passed in 1996 and is one of the first regulations to apply specifically to securing a type of information we now know as protected health information (PHI) in electronic or digital form, both when...
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With Diplomat MFT, CitiConnect Compliance is as Simple as 1-2-3

by | August 22, 2022 | Compliance, Tech Tips | 0 Comments

One of the big advantages of a well-built, commercial, secure managed file transfer (MFT) solution compared to an in-house, DIY approach, is an architecture with broad support for integrations and protocols that enable interoperability with other organizations. Many...
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