BIO-PHARMA MANUFACTURING
CASE STUDY
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CUSTOMER:
High-tech bio-pharmacological manufacturing company
COVIANT PRODUCT:
DIPLOMAT MFT ENTERPRISE EDITION
A high-tech bio-pharma company overcame a costly data transfer challenge with Diplomat MFT
KEY REQUIREMENTS:
Security: Automate file collection, distribution, and encryption/decryption to secure sensitive intellectual property.
Scalability: Handle large data files and operate on a variety of distributed workstations, including mobile devices.
Automation: Automate complex processes including PGP encryption.
Auditability: Provide a fully auditable record of file transfers with alerts for failures.
Efficiency: Improve workflow by eliminating manual tasks associated with saving, moving, and securing data.
BENEFITS:
Improved security: Protects sensitive intellectual property through automated encryption and secure file transfer protocols.
Increased efficiency: Automates file transfer processes, reducing manual work and streamlining workflows.
Enhanced collaboration: Enables secure data sharing among geographically dispersed teams.
Reduced errors Automates tasks to minimize the risk of errors associated with manual file transfer.
Improved productivity: Saves time for users by eliminating manual data management tasks.
Complete Audit Trails: Provides a complete record of file transfers for improved accountability.
The Customer and Circumstances
The Pain Points
The Customer relies on a highly collaborative research and development process involving a decentralized team that manages large data files containing highly sensitive intellectual property. To maintain data integrity and security, files are pulled back to the main office each day for secure archiving.
To ensure that the files are kept secure throughout the entire process, the Customer needed a way to automate the collection and distribution of files, and to tackle encryption/decryption as well. Furthermore, it needed to be simple to use to ensure proper pocedures were followed. That meant minimal user intervention and maximal automation.
The Challenge
The size of the files often complicates matters for the users as their existing process can take several minutes to complete before data transfers can take place. Doing so manually can be frustrating for individual users and occasionally result in errors or incomplete tasks.
The Customer required a managed file transfer solution capable of operating on a variety of distributed, often mobile workstations; the capacity to handle large data files; and the ability to manage complex processes, including PGP file encryption, automatically. Furthermore, the processes needed to be fully auditable and able to immediately alert users in the event of a file transfer failure.
CIO
The Solution
Following a rigorous review process, the Customer chose Coviant Software’s Diplomat MFT Enterprise Edition as its secure managed file transfer solution, enabling the Customer to set up unlimited remote agents for each of their external workstations. Remote agents are lightweight versions of Diplomat MFT, deployed on remote networks or desktops. They execute specific tasks controlled by the primary Diplomat MFT SFTP Server to complement the product’s primary function.
With secure deployment at their headquarters, and using remote agents on each external workstation, the Customer created a customized process to detect when employees moved their completed files into a prescribed location. Once the file is transferred and remains idle for one minute signalling that all processing is completed, the remote agent then collects the file using SFTP, encrypts it, and transfers it to the centralized location.
Each transferred file is fully audited, including the capture of all data associated with tracking any workflow changes or manual interventions. This ensures that every action is accounted for and can be further investigated if required. By deploying Diplomat MFT Enterprise Edition, the Customer can now transfer files securely from multiple locations with built-in PGP authentication, streaming encryption, checkpoint restart, checksum file integrity, bandwidth utilization, and more. Today, the Customer rests easy knowing their intellectual property is protected and that collaborations are managed smoothly, keeping vital R&D projects productive—and secure.
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