by Greg Hoffer | Feb 14, 2022 | Tech Tips, Case Studies, Tutorial
We have many customers who record their phone calls. This can be due to regulatory requirements around debt collection agencies conforming to FDCPA, or for monitoring and training to improve customer service, or many other reasons. Some customers outsource this call...
by Eric Hall | Jan 24, 2022 | Case Studies, Security, Tech Tips
Custom Scripting & DIY Managed File Transfer Solutions: Consider the Risks & Pitfalls I recently read a horror story that could have been written by Stephen King… if the King of Horror were an IT nerd. The story’s protagonist was a systems engineer who worked...
by Greg Hoffer | Jan 10, 2022 | Case Studies, News, Security, Tech Tips
Technology lifecycle management is a security imperative. In what is yet another example of a large organization overlooking this responsibility, financial services firm Morgan Stanley was hit with a $60 million class action judgment after failing to properly manage...
by Greg Hoffer | Dec 20, 2021 | News, Security, Tech Tips
We talk a lot about how robotic process automation (RPA) can be a useful tool for supporting the execution of common and repetitive tasks for organizations of any size. Software products that feature RPA or similar functionality are common in many administrative tools...
by Greg Hoffer | Dec 6, 2021 | Tech Tips
A New Old Thing: (Bucket cannot have acls set with object ownership’s bucket owner enforced setting) Amazon has announced support for S3 buckets without access control lists (ACLs), using the new “Bucket Owner Enforced” setting for S3 Object...
by Greg Hoffer | Nov 29, 2021 | News, Security, Tech Tips
Microsoft recently announced that SFTP support for its Azure Blob Storage service is in public preview. It has taken a while for Microsoft to catch up to the rest of us on SFTP support. Coviant Software has long advocated for SFTP as the best protocol for automated...
